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Frequently Asked Questions

Many of our worldwide clients and previous website visitors have contacted us with questions about collections, services, laws and the AMI Team. Below is a list of the most commonly asked questions and our responses? If you do not find the proper answer to your question or need here please contact us via our website, fax, and phone or call us at one of our locations.

1. Are there any up-front charges when I place an account for collections with Asset Management International?
At Asset Management International we operate on a contingency basis. This means that we bare the expense for recovery or your account and when we collect we are compensated based on an agreed upon rate. If no monies are recovered for you there is no charge for our services. You pay only for results.

2. What information is needed to place an account for collections with Asset Management International?
There are five (5) important basic pieces of information necessary to place an account for collections with AMI. They are the following: 1) Debtor name, 2) Debtor address, zip code, state, country 3) debtor telephone number, debtor cell phone, fax, email, 4) date of last sale(s), 5) the total amount of the debt to be collected With this information our investigators and collectors can begin their collection effort. It is important that you get us copies of all back-up information that you have on the debt within (24-72) hours of the placement. This information can be transmitted by either fax, email, mail or phone. Source document information is extremely valuable in the initial stages of the collection process.

3. What happens if my product/material/machinery is returned to me due to your collection efforts?
The return of merchandise or products is one method of recovering an outstanding debt, but we know it is not the most desired method. At Asset Management International we see ourselves as an extension of your company and credit department. Therefore we divide the agreed upon rate in half! Your collection expense will only be 50% of the preferred rate against the present value of the returned product or merchandise.

4. What is the Asset Management International remit policy?
Asset Management International is unique organization within the collection industry worldwide. We pay our clients twice a month or as soon as the check or wire transfer clears. For collections generated from the 1st until the 15th of the month, our finance department begins the check writing process on the 8th of the month following. For collection generated from the 16th until the end of the month, our accounting department begins the check writing process on the 23rd of the month following. This process allows our clients to experience a much faster revenue return cycle. All funds are deposited into a trust account upon receipt from your debtors.

5. Does Asset Management International purchase receivables?
Yes, Asset Management International is very flexible in its approach to assisting our clients. Asset Management International will assist in the purchase of a single account or an entire receivables portfolio. The purchase price will depend on the portfolio's age, type of business, location, country due diligence results, prior collection efforts and account documentation.

6. Does Asset Management International collect receivables worldwide?
YES, Asset Management International has a reputation worldwide of effective collections on an international basis. We have account representatives, attorneys, investigators and collection staff that are dedicated to client interaction and debt recovery internationally. Asset Management International has on site presence in Central and South America, Eastern and Western Europe, The Middle East, Asia and Australia. We have contractual agreements with Associations, Federations and Chambers worldwide and an international network of credit trained bilingual investigators, collectors and lawyers at our disposal. The Asset Management International Team can reach out to a debtor company with an effective collection effort anywhere in the world.

7. What should I look for when I choose a collection agency for my company?
As corporate decisions go there are few more important than the selection of an outsourcing partner. And when considering a collection agency it is extremely important that you make the correct decision for your company. The collection agency you chose should have a proven track record of success and integrity, professionalism and they should be accountable and affiliated and they should have a well-placed position within the collection industry. The Asset Management International team has over 50 years of experience and a long record of superior recovery results and excellent client relations worldwide.

8. What is a business activity scan and how does it benefit my company?
Asset Management International has been in business for many years and in that time we have had literally millions of debtors come across our desk. We have created a computer task that is link to other databases private and public that in a few short seconds accesses our entire private database. We can run your Debtor Company or future prospective client or company against our database system by either name or telephone number. This will allow the Asset Management Team to accurately judge your clients credit worthiness and make placement decisions. This service is that it is FREE for our clients. In addition to this service we offer many more credit related services such as Asset & Liability Investigation, Searches and Credit Reports.

9. Does your company use private investigators or private agents?
Yes, Asset Management International has always used private investigators and agents worldwide. We operate through a nationwide and worldwide network of over 4500 credit trained, license and qualified private investigators. According to balance parameters, we will dispatch these trained and license investigators out to the specific location to make personal and direct visits to your debtor company for the purpose of gathering onsite financial information as well as affecting a face-to-face debt recovery attempt. Just imagine the impact on the company that owes you when one of our investigators steps into their office. And as with most of the collection process, this service is included in our contingency rate. In addition to our P.I. network we also have investigators on staff in our offices. They assist our collectors with skip tracing and financial research prior to the collection call.

10. Does Asset Management International use attorneys for collections?
While our mainline collection staff consistently achieves one of the highest collection rates in the industry, there are some accounts that need the services of an attorney. The Asset Management Team uses a nationwide network of collection attorneys. This allows us to bring legal action in the jurisdiction of the debtor company. We include this service in our contingency rate. We only ask you to forward the court cost.

11. What is a “demand letter“?
Demand letters are commonly used to draw a line in the sand with a debtor company. These demands establish a firm and final step in the in-house collection process. Most of the demand letters are of the (10) day variety, but they can be of any length. Companies commonly use these as their last collection attempt before placing the account for collections. Asset Management offers a (10) day demand and a (2) day fax demand to our clients free of charge. The demand letter will go out on our letterhead and direct payment directly to you. If the debtor company pays you within the allotted time there is no charge to your company. If not, well then you know that your client has truly become a debtor and it is time for the Asset Management Team to begin the collection process.

12. Can the Asset Management Team help me with my in-house policies?
Asset Management International Team provides its clients with many educational opportunities. First, your account representative is highly trained and can assist you with most of your questions regarding your in-house policies and procedures. We also provide free aging analysis and account recommendation to our clients. The Asset Management International Team provides onsite educational seminars for a fee. We are widely recognized for this service and we can schedule this visit at your convenience.

 
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